Wednesday, September 13, 2006
Don't bank on it!!!
Today we received a rather large cheque in the post (somewhere between questions 9 & 10 on Who Wants to be a Millionaire), the proceeds of a savings bond. Along I go the our bank, fill in the paying-in slip hand it to the cashier who looks at it, looks at me and says:
‘You do want to pay this into this account?’
‘You do have plans or a specific purpose for it, then?’
‘So you don’t want to put it into a savings account?’
‘No. If I did I would have done so. Please would you just put it into the account.’
Pause as she turns it over a few times.
‘Can I ask you what it’s for?’
‘What do you mean?’
‘Well, where did it come from?’
‘I’m not going to answer that. Why do you want to know?’
‘It’s something we have to ask.’
‘Well, I’m not going to tell you.’
End of conversation, counterfoil gets stamped, something (??) is written on the back of the cheque and home I come.
Now let me make this clear. This was a business cheque from a top financial organisation made payable to me and my husband being paid into our joint account. It wasn’t used fivers in a scruffy envelope that I wanted swapped for tenners.
The trouble is I was so surprised that it wasn’t ‘til I got home that the full audacity of this conversation hit me. If it is bank policy to cross examine their customers in this manner then it’s outrageous. If it was just the cashier being officious then she should be disciplined.
Don’t know what to do now – feels like it’s too late to make a protest; so I’ll probably do nothing.
However I’m expecting to have to do another similar transaction soon. I’ll go to the same branch, hopefully get the same cashier and see what happens!